Run your entire service business from one command center
Configure call routing, manage schedules and invoices, and prepare follow-ups from one command center built for contractors. Service Command HQ brings customer records, dispatch, billing, and reporting together for HVAC, plumbing, electrical, and home-service teams.
Get startedSix powerful modules, one login
Service Command HQ brings your daily tools together: call routing, dispatch, customer records, billing, follow-up drafts, and reporting.
Digital Receptionist
Call handling follows your configured routing. The Digital Receptionist can capture service details, check availability, and record successfully saved call information.
Digital Dispatcher
Priority-scored dispatch queue with technician recommendations based on available skills and location information.
Digital Follow-Up
Drafted SMS and email for configured message types. Review and approve before sending.
CRM
Customer profiles, equipment history, and job records in one organized place.
Billing
Estimates with line items, invoices, and recurring service agreements.
Reports
Revenue, job, and technician performance information for your team.
Digital Receptionist call handling
When calls are routed to the Digital Receptionist, it can collect caller details and service needs using your configured instructions. Scheduling is available when enabled; an appointment is confirmed only after it is successfully saved. Configured urgent-call rules can flag matching requests, and notifications to configured contacts are attempts, not guaranteed delivery.
- Configure direct forwarding or owner-first timeout routing
- Capture service details for team review
- Check configured availability before confirming a booking
- Review call details that were successfully saved